Avoiding Costly and Damaging Payroll Errors


Payroll is now a complex issue. Long gone are the days when firms handed out cash to expectant workers who formed an orderly queue at the end of each week. These days, a range of issues have to be taken into account and the process of calculating employee remuneration is complex.

If you're not careful, you run the risk of making mistakes in terms of your payment of personnel, and this can have hugely negative consequences for both your organisation and your staff members.

Any errors will take time and money to rectify. Meanwhile, if you underpay your workers, they are likely to be extremely irritated and might face serious practical problems. If you overpay them, your bottom line will suffer.

When payroll systems go wrong

When payroll services fail in some way, the organisations associated with them often hit the headlines. One recent example of this kind involves Brighton and Hove City Council. According to a report in The Argus, experts have warned that payroll systems for more than 10,000 public sector workers are open to a "high level of fraud and error."

Criticisms have been levelled at a four-year-old program used by the local authority that was designed to save taxpayers money. Confidential papers seen by The Argus suggested that payroll staff are able to create 'ghost workers' without approval from managers.

Also, electronic, scanned signatures of senior managers can be used to create false information, meaning workers could sign off payments to their own bank accounts without approval. Furthermore, there are no warning systems to alert bosses to duplicate payments made to personnel.

The council is currently working to address the problems and, commenting on the issue, a spokeswoman said: "The audit report identifies all potential risk to make sure managers are aware, but it does not mean it has or will happen. The accuracy of the payroll services for the last recorded month was 99.75 per cent."

Bringing in the experts

The local authority is by no means the only organisation to have experienced complications when it comes to staff remuneration. To help ensure your company does not suffer a similar fate, it may be wise to consider outsourcing payroll to a reputable company.

This can help you to avoid legal complications and even tribunals. Meanwhile, it's vital that your personnel are paid the correct amounts on time and with the right tax deductions.

It is vital to have an expert team on hand to help, when it comes to the tricky stuff, such as complicated deductions, variable working hours, weekly and monthly paid personnel and so on.

Freeing up your valuable time

Just like many of our other business services, assistance of this kind can free up more of your valuable time, enabling you to get on with the other crucial tasks facing your organisation. It can also boost your peace of mind as you will know that experts are on the case, ensuring your workers get paid correctly every time.


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